SURVERIA

Apply surveys and get to know people's opinions.

Increase your sales by increasing customer satisfaction!

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Software for implementing quality measurement surveys in service and customer satisfaction.

Globalization, understood as an interdisciplinary and dynamic process, is a phenomenon that has become established in the global economy, impacting the forms of work utilized in any organization and advocating for quality in the service provided to the end user. This process aims to maintain competitive advantages within the market.
Now consumers have access to different options that offer a solution to the needs expressed by the client, which allows factors such as cost or budget, but also the quality of the product or service, to influence decision making. Several quality standards (such as ISO 9001:2015) use measuring customer satisfaction as a key indicator for certifications.
Due to the foregoing Survey application To know the opinion of people is of fundamental importance, as it will allow us to have a diagnosis regarding the perception that is held about our organization (considering the quality of products or services, as well as the advice received before and after acquiring any offered solution).

Why use Surveria?

SURVERIA It is an online system that will allow you to design surveys and scales, as well as different assessment campaigns so that people can provide feedback on the points that you consider essential (for example: speed of service, employee training, product or service quality, feedback received, anonymous comments, etc.) The created surveys can be sent via email, and you will be able to track progress regarding the sample applied, as well as obtain automated reports including overall averages regarding customer satisfaction.

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Web application

Surveys are conducted online, the system can automatically send emails with the survey link. This way, it avoids the tedious process of applying through paper.

Real-time statistics

Real-time statistics that allow for timely decision-making. You will be able to easily consult the results by campaign or survey with just a few clicks, review the results, and take improvement actions.

Information in the cloud

The information can be accessed from any mobile device with internet access, as it is stored in the cloud. We have advanced security protocols, ensuring the integrity and security of your information.

Main Features of Surveria

The main features of Surveria are as follows:

Web Access

You can access the system from any mobile device or computer with internet access, 24 hours a day, 365 days a year. Your geographic location doesn't matter, Surveria is a cloud-based system.

Technical support and training

We have a highly trained team to provide quick and effective solutions to any questions or issues that may arise. Video tutorials will help you understand in depth how the system works. The user manual allows you to address any functional doubts about the software, providing rapid solutions to your inquiries.

Free updates

Surveria is constantly being updated, our technical team is making continuous improvements to the system, so you will be able to enjoy a system with constant proposals and novelties.

Customized reports

The system provides customized reports. You will be able to filter the variables that are important for your organization and obtain complete statistical reports that will help you in continuous improvement.

REPORT AMONG APPLICANTS

With just a few clicks, you will be able to compare all your candidates and select the candidate who displays the behaviors that the position requires.

Custom survey design

Surveria allows you to design your surveys tailored to your needs. You will be able to select the questions and response options. You can also edit or add new questions to the surveys, making the system very adaptable to your requirements.